Help centre

Find the right service, send a request, and learn what happens next.

Getting started

Choose your country on the home page to see the services available where your business is registered.
Pick a service, or compare options on the growth path page.
Send a request using the button on the service. It takes about two minutes.
We reply by email, usually within one business day, with the next steps.

Which service do I need?

New to eBay? Start with Launch on eBay or check your eligibility for the Growth Package.
Already selling and want to grow? Book an account audit or an expert consultation.
Account restricted or suspended? Start a reinstatement assessment.
Want to learn? Join the eBay Academy course or browse the free materials.

After you send a request

You receive a confirmation email with a copy of your request.
A specialist reviews it and replies with questions, a proposal or a booking time.
Paid services start once the booking and payment are confirmed.

Still need help?

Read the FAQ or contact us.